Magic Button

Push the Magic Button
and save money

Are you facing
following issues?

Low level of task automation
Skilled specialist flooded by routine tasks
Long “Time To Market” for automation
Long “Mean Time To Resolve”
“Bounced tickets”
Human mistakes
Low rate on First Time Resolution
Unclear automation visibility

Functions
overview

Generic Automation Framework for daily operations.
Run on‑demand automation from any task e.g. Incident, Problem, Change, Catalog Task, etc.
Functionality is data driven. No additional development. Just add definitions and Magic button!
Most common automation and orchestration tools supported.

Benefits

Enables “Shift Left” principle
Mean Time To Resolve reduction
Common Automation tools supported
Reuse of existing in-house jobs, scripts, workflows
Ability to integrate with any Automation or Orchestration tool
OOTB principles used and followed
Task auto‑closure supported
Real-time notifications
Cost reduction
Execution history

Other benefits or solutions

Incident Management

The Magic button allows to automate investigation and remediation operations by using “in-house” automation and orchestration tools.

Change Management

Magic button solution allows to automate changes implementation in a standard way.

Request Fulfillment

Magic button provides an option how to enable high volume of automation without complex and unusable CatalogItems for requestors.

Ready to get started?

Contact our Sales team

Don’t hesitate and get in touch with our sales team. Our sales experts will answer our questions within 24 hours.

Contact

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